Below are some Frequently Asked Questions (FAQS) regarding common concerns you might have. If you have queries or concerns not addressed below, please use our CONTACT US page or just drop us an email at email@example.com.
If you receive an error message please try the following:
• Contact your bank to make sure there are sufficient funds in your account.
• Verify you are entering the credit card’s CVV and billing information correctly.
• Verify your billing name, address and phone number matches that of the credit card used for payment.
Once your order has been dispatched you will receive an email which will contain a tracking number that can be used on the courier’s website. You may also check on the status of your order by logging into your account on our website and checking your Order History.
Returns typically take 10-15 business days to fully process. Once it is processed, you will receive an email from us confirming that the refund has been successfully processed and refunded to your account.
To reset your password, go to https://www.gametitans.com/account/login and click on “Forgot your password?” below the LOGIN button. You will then be prompted to enter your E-mail address you used to create your account. Once you submit, you will receive an E-mail notification with a link to reset your password. Once you’ve done this, you can log in with your new password as normal on this page: https://www.gametitans.com/account/login.
No, but by setting up an account, you become our Premium member and have access to order and shipping information. You will also be added to our email list for exclusive updates in the future and for special discounts and promotions.
Order confirmations can sometimes take up to 24 hours to receive due to high demand. If you have not received your order confirmation E-mail after 24 hours, please contact us at firstname.lastname@example.org with your inquiry or use our CONTACT US page to notify us. Alternatively, if you've registered on our site, you can log in to your account and check the Order History for updates and confirmations.